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Re: Hooked up new printer and scanner. It prints but no way to scan to pdf is allowed

Hi newuser490,

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Hooked up new printer and scanner. It prints but no way to scan to pdf is allowed

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 7 x64

Ok, just have this new multiprinter scanner the c405 hooked up to a win 7 system.  It is hooked up via ethernet. It is seen and drivers are loaded.  Issue is the scanner is only being allowed to scan either TIFF,BMP,XPS, or JPG formats only.   I need to be able to scan in pdf format and scan into a desktop folder or whatever location I want to scan a file as a pdf into.  The choice for choosing the output as PDF is not even available.  I suspect this is some type of twain related thing.    HELP ripping my hair out in frustration.  I even tried connecting to usb and reinstalling drivers from scratch.  I first install the latest smart driver which I think is the print one Version 68..50.61      than I next install one of the offered scanner drivers.   Somehow I think the drivers are messing things up.   Help please I know this is easy fix, but for life of me can not get the unit to scan to PDF or scan to FILE.....

Best Regards,


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