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Ok, just have this new multiprinter scanner the c405 hooked up to a win 7 system. It is hooked up via ethernet. It is seen and drivers are loaded. Issue is the scanner is only being allowed to scan either TIFF,BMP,XPS, or JPG formats only. I need to be able to scan in pdf format and scan into a desktop folder or whatever location I want to scan a file as a pdf into. The choice for choosing the output as PDF is not even available. I suspect this is some type of twain related thing. HELP ripping my hair out in frustration. I even tried connecting to usb and reinstalling drivers from scratch. I first install the latest smart driver which I think is the print one Version 68..50.61 than I next install one of the offered scanner drivers. Somehow I think the drivers are messing things up. Help please I know this is easy fix, but for life of me can not get the unit to scan to PDF or scan to FILE.....