Thank you rpassmor for using the forum.
There is an extensive knowledge base on this product. Have you checked there to locate a solution?
I would recommend that you contact support at 1-800-821-2797 for assistance.
Rare problem but causes big problems - new D110 using Hotfolders that are NFS mounted to AIX system. The files going into the AIX files system do not arrive on the FF print queue. All files (6 queues) are held in the file system until the FF is restarted. Print jobs are organized by arrival time but this is ruined by the FF restart.
Ran FF 4112 for 3 years - never saw this problem. Has anyone seen this before?