How to email failed scan report page, instead of printing the page as default?

[Joe Arseneau]

Yeah, the machine won't email a report that says email isn't working. Print is the only thing that is reliable for error reports since the failure email won't go anywhere either for just about every possible error with the exception of an invalid email address. If the issue is that it is a waste of paper you can just disable the report and verify by the onscreen send page or the "Job Status" screen.

[James067507-xrx]

Hello  Tuanquan,

The report only prints, there is no option to have it email instead.

regards,

James

[Mitchell889923-xrx]

Hi tuanquan,

I am sorry for that incorrect reference but In the linked guide there is also details for setting up defaults for Scanning in chapter 7.

Have you tried reviewing that?

[tuanquan]

Thanks Michelle,
But what I meant is scanning to email, not fax.
What I'd like to do is instead of printer error after scanning failed, the error page would be sent via email.

[Mitchell889923-xrx]

Hi tuanquan,
Thank you for using the Xerox forum.

I would suggest that you review the following online Administrators guide chapter 8 which has directions for many fax default settings

http://download.support.xerox.com/pub/docs/WC58XA/userdocs/any-os/en_GB/wc58xa_wc58xb_sag_en-us.pdf

If that does not resolve your issue you may consider contacting our specific product support experts at the following link:
Fast Track to the Expert

[tuanquan]

Hi all,
On a WorkCentre 5875, how can I set it up so that a SMTP Transfer Report (Job: Status: Failed) page can be sent via email, instead of default printing to the printer?
(after scanning to email, I got the SMTP Transfer Report page which is printted to the printer as default)
Thanks.
TQ