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Cherylockholmes Valued Member
Valued Member

How to get rid of Product Registration popup screen after driver install?

After using the web installer for drivers, a Xerox Product Registration screen pops up.  We do not wish to register it, so we close it, but it will continue popping up throughout the day, and is very annoying.  There does not seem to be any way of getting rid of it.  Any suggestions? 

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5 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: How to get rid of Product Registration popup screen after driver install?

Pick the middle one

 

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Joe
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rabaksa New Member
New Member

Re: How to get rid of Product Registration popup screen after driver install?

The solution by Joe053204-xrx did not work for me because the second pop-up window did not appear. However, I found that there were two tasks scheduled in the Windows Task Scheduler, so I disabled them both. Hopefully that will do the trick.

-Ryan

multiplex New Member
New Member

Re: How to get rid of Product Registration popup screen after driver install?

Good call, just like you, I didn't get the secondary prompt on any of our systems. I didn't see anything on the autoruns list, but you were right. These 2 items in task scheduler appear to be the culprit for this annoyance. It's a shame they built it into the updater, but that was their choice. I'd rather have no updates versus random pop-ups for my users.

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jhunts5 New Member
New Member

Re: How to get rid of Product Registration popup screen after driver install?

I brought up windows task scheduler and don't see anything related to Xerox in it. This is a business computer and all of our employees are experiencing this.
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kstarcountry New Member
New Member

Re: How to get rid of Product Registration popup screen after driver install?

We simply uninstalled the Xerox PowerENGAGE program

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