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Valued Advisor
Valued Advisor

Re: How to get rid of added margins when scanning (Brand new printer)

Hi mich, 

Thank you for using the Support Forum. I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

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How to get rid of added margins when scanning (Brand new printer)

Product Name: Xerox C235 Color Multifunction Printer
Operating System: Windows 10 x64


just receveived Xerox C235 multifunction printer.

I tested to scan a document but it seems that margins are added cropping the original document (see two pictures attached : one with the document well positionned against the edge : we see a well defined margin ; the other is the document moved away from the edges that show the original document).

I know on some printer there is a parameter that allow to add such margin but I cannot find it on this printer (no option in "xerox print and scan experience" and on the printer parameters there is nothing dedicated to scanning : only copy and I did not find anything there.

Any help would be welcomed.





document against edges.JPGdocument away from edges.JPG

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