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mplete
New Member
New Member

How to install Phaser 6180MFP in Windows 10 x64 (drivers)

Product Name: Phaser 6180MFP
Operating System: Windows 10 x64

Hi all,

I have a Xerox Phaser 6180MFP and recently switched to Windows 10x64. I have been unable to find drivers and make it work. Only the printer works with the default windows drivers. Could you please guide me how to install it in Windows 10x64 and make all the functionalities (including the scanner) work? The V3 Xerox Global Print Driver PCL6 doesn't work for some reason. The MFP is in great condition so it would be a shame to not be able to use it.

I am not so tech-savvy so detailed instructions would be highly appreciated.

Thank you all in advance for your support.

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4 Replies
TammyL-Xerox
Community Manager
Community Manager

Re: How to install Phaser 6180MFP in Windows 10 x64 (drivers)

Hello mplete, 

  • I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance with installing the correct drivers. Please call 1-800-821-2797 or 1-800-835-6100.   

 

Thanks,
TammyL-Xerox
Community Manager

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mplete
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New Member

Re: How to install Phaser 6180MFP in Windows 10 x64 (drivers)

Dear TammyL,

Thank you for your response!

I sent an email to customer support and they gave me the phone of my local support center (in Greece). Upon calling them they told me that they cannot support me with this request and that I should look on the website for drivers.

I did look on the website and tried for more than 2 hours to install the MFP on Windows 10 but was unable to do so and that is when I decided to ask for help in this forum.

Do you think there might be someone else able to help me?

Thank you again!

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mplete
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New Member

Re: How to install Phaser 6180MFP in Windows 10 x64 (drivers)

Anyone else that might support me on this?

I have contacted a couple of support centers and they didn't seem very eager to help. They guided me to the site and said that there are no drivers for windows 10.

Seems really disappointing that other companies support thei products and not Xerox. I have another laser MFP from HP that I bought on the same time and it works fine on any system I plug it.

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CherylO-Xerox
Community Manager
Community Manager

Re: How to install Phaser 6180MFP in Windows 10 x64 (drivers)

Hi mplete, 

Have you tried the recent global driver that was posted earlier this month?  

Thanks,
CherylO-Xerox
Community Manager

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