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How to scan from Iphone with Xerox Workplace app

Product Name: Xerox Workplace app
Operating System: Apple iOS

I have spent a total of 2 hours on the phone with customer support trying to set up scanning on my workcentre 6027 with no luck.

So  I use the Workplace app to print some items and I print from my email fine. So I thought I would just use this app to scan from my iphone.  I can print from it but when I click on Scan in the app, "it says no printer found" . And when I try to add via IP address it fails.

I need to be able to scan as well as print. This was easy with my old Brother printer but no one can figure it out.

 

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3 Replies
Community Manager
Community Manager

Re: How to scan from Iphone with Xerox Workplace app

Hello Azonie

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 6027.

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Re: How to scan from Iphone with Xerox Workplace app

I also would like to know more about it. Though I don't have an iPhone device so far. But I am using Android device. Is this possible to scan from my Android device?

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Valued Advisor
Valued Advisor

Re: How to scan from Iphone with Xerox Workplace app

The 6027 is a limited device. It has no MOPRIA or Airprint support at alll, so on the Mobile front, you are out of luck for direct print or scan from either iOS or Android.

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Joe Arseneau
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