Unfortunately, I did include the Domain name on step 13. It's a simple process and I know I am missing something. But I will contact our Support Centre and get this worked out.
Thank you for using the Support Forum. Did you try including the domain name as suggested in the note below step 13? If that does not help please consider contacting your support centre for further assistance.
I have followed the directions given from the link provided; however, when I try to scan a test page, the scan never reaches it's destination. In step 13, I did use the System option and I provided my credentials since they have Admin rights across the Domain. We do have a Xerox user account but I do not know the password to it. Should I have used that account instead of mine?
Thank you for using the Support Forum. Please take a look at the solution for setting up WorkFlow Scanning using SMB or via FTP. If these soutions do not help please consider contacting your support centre for further assistance.