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carlos.cruz Member
Member

I can not receive fax nma 7220 but I can receive fax in a 3615

Good afternoon,

I have a client that can not receive a file on a 7220 with the latest firmware but 3325 or 3615 can receive.

Does it have a different protocol

 

thank you

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: nao consigo receber fax nma 7220 mas consigo receber numa 3615

This forum is English only. Please use Google translate to post in English

 

Fax doesn't have protocols, Turn on the line monitor and see what happens when the fax comes in.

Machine Status > Tools > Service Settings > Fax Service > Fax Volume

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Joe.
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