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araris
New Member
New Member

I get an error when trying to scan a document with WorkCentre 3025

Product Name: WorkCentre 3025

 

I downloaded and installed drivers from here: http://www.support.xerox.com/support/workcentre-3025/downloads/enus.html?operatingSystem=win7x64.

 

But when I try to scan I get this error:

 

 

It seems to be asking for memory but there is plenty of that, so I'm not sure what the problem is. Can someone please assist?

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4 Replies
CherylO-Xerox
Community Manager
Community Manager

Re: I get an error when trying to scan a document with WorkCentre 3025

Hi araris,

Thank you for using the Support Forum. Please make sure you are following all the steps in the solution for setting up Scan. If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Re: I get an error when trying to scan a document with WorkCentre 3025

Sir, I got the same error. Did  you find any solution. pl revert, if any.

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DavidX28897-xrx
Technical Escalation User
Technical Escalation User

Re: I get an error when trying to scan a document with WorkCentre 3025

Are you running Windows 7 64 bit opperating system or Windows 10?

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mikomatic
New Member
New Member

Re: I get an error when trying to scan a document with WorkCentre 3025

same issue. this crappy app get same error, and some pages are broken at bottom.

 

Is there a way to get information about why this happen? i brought new last month to a official xerox support in Argentina (mercadolibre).

 

scenario: 3025 connected to wifi, Windows 10 x64.

Tarjeta controladora principal (MCB) V3.50.03.01 JUL-31-2018
Red V6.01.19
IP Core 6.9.P
Terminal de salida de imágenes V1.01.09 09-02-2016
Versión de firmware SPL SPL 5.90 05-15-2014

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