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2 Replies
hoangthach
New Member
New Member
‎04-24-2019 04:06 AM

Re: If you are having an email issue that started 08/10/2018 see here


vinadry thanks a lot for the article
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CherylO-Xerox
Valued Advisor
Valued Advisor
‎08-22-2018 01:39 PM

Re: If you are having an email issue that started 08/10/2018 see here

Thank you for providing this information.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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Joe Arseneau
Valued Advisor
Valued Advisor
‎08-10-2018 06:46 PM

If you are having an email issue that started 08/10/2018 see here

Product Name: Other - specify product in post

It appears that TWC has killed off the old Roadrunner servers in the last few hours.

So if your printer is set to use an smtp server of SMTP-server.<this varies dependant on location>.rr.com on port 25

Try first changing it to Mail.TWC.com on port 587

Don't change anything else, just attempt to send an email.

 

 

 

 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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