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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

If you are having an email issue that started 08/10/2018 see here

It appears that TWC has killed off the old Roadrunner servers in the last few hours.

So if your printer is set to use an smtp server of SMTP-server.<this varies dependant on location>.rr.com on port 25

Try first changing it to Mail.TWC.com on port 587

Don't change anything else, just attempt to send an email.

 

 

 

 

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Joe
2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: If you are having an email issue that started 08/10/2018 see here

Thank you for providing this information.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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hoangthach New Member
New Member

Re: If you are having an email issue that started 08/10/2018 see here


vinadry thanks a lot for the article
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