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CathyO-Xerox
Community Manager
Community Manager
‎02-11-2021 05:20 PM

Re: Impossible to add scanning email address - Err016-503

Hello AdrLand,

I searched our online knowledgebase and found this article you can check out for fault code 016-503.

Thanks,
CathyO-Xerox
Community Manager

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AdrLand
New Member
New Member
‎02-08-2021 09:35 AM

Impossible to add scanning email address - Err016-503

Product Name: WorkCentre 6505
Operating System: Windows 10

Hi all,

 

I've just acquired a Xerox 6505, and try since one week to add an email auth for scanning from the printer and deliver the scanned documents by email.
I tried my hotmail and gmail accounts, with our without SSL activated but didn't worked as expected.

Always I get the Error 016-503 ans when SSL is activated, I can't go on "CentreWare Internet Services" anymore as my Chrome / Firefox / Edge, see this new new "Secured" url as containing an invalid certificate. 

 

Hopefully everything else work good (Print, copy, scan via ethernet as well).

 

Below is the setup I now use, in order to access "CentreWare Internet Services".

 

Thank you very much for your kind help!

 

Screenshot_1.pngScreenshot_2.pngScreenshot_3.pngScreenshot_4.png

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