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Community Manager
Community Manager

Re: Impossible to add scanning email address - Err016-503

Hello AdrLand,

I searched our online knowledgebase and found this article you can check out for fault code 016-503.

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New Member
New Member

Impossible to add scanning email address - Err016-503

Product Name: WorkCentre 6505
Operating System: Windows 10

Hi all,


I've just acquired a Xerox 6505, and try since one week to add an email auth for scanning from the printer and deliver the scanned documents by email.
I tried my hotmail and gmail accounts, with our without SSL activated but didn't worked as expected.

Always I get the Error 016-503 ans when SSL is activated, I can't go on "CentreWare Internet Services" anymore as my Chrome / Firefox / Edge, see this new new "Secured" url as containing an invalid certificate. 


Hopefully everything else work good (Print, copy, scan via ethernet as well).


Below is the setup I now use, in order to access "CentreWare Internet Services".


Thank you very much for your kind help!



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