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Incoming Fax

Product Name: WorkCentre 3335/3345
Operating System: Windows 10

I am having issues with our incoming fax. Our outgoing fax works properly, but I have been unable to receive a fax. After speaking with support, everything appears to be set up properly. Has anyone had these issues before? Any solutions or suggestions would be greatly appreciated!

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Re: Incoming Fax

Hello Chelsea2021, 

I searched our online knowledge base and found a couple of different articles for you to review for not being able to receive faxes. 

Incoming & Outgoing Fax Defaults

Faxes are not automatically received.

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