Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎10-26-2022 01:12 PM

Re: Intsall phase incomplete

Hello jhony648, 

I searched the knowledge base and found this article for copying and printing unavailable message. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Reply
jhony648
New Member
New Member
‎10-24-2022 04:45 AM

Intsall phase incomplete

Product Name: WorkCentre 5735/5740/5745/5755
Operating System: Windows 7 x64

My machine shows me the message: copying and printing are Unavailable. After I use my flash drive to install the firmware in the machine, the result will show as follows;

install phase error. restart the device and then try again.

Am I doing some wrong steps or maybe it's a machine error?

0 Kudos
Reply