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msearcy New Member
New Member

Invalid Home Path. Contact SA /

I am trying to set up the Scan to Home feature on a WC5845.  I have verified that ldap is correctly providing the home folder path, however, when I select Scan to Home the dispays indicates Invalid Home Path.  Contact SA /.  LDAP show the home folder as \\CONTOSO.COM\HOME\USERNAME which is the correct path.  

 

The 5845 is set up to Authenticate to the domain and I have been able to get the device to successfully scan to home folders by disabling ldap query, manually entering the patch and selecting append username.  However, I would rather use LDAP query.  Any suggestions.

 

 

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msearcy New Member
New Member

Re: Invalid Home Path. Contact SA /

System Software:

072.190.004.09101

Network Controller:

072.194.09100

User Interface:

072.194.09100

Marking Engine:

096.062.000

Copy Controller:

072.194.09100

Document Feeder:

110.011.018

Finisher:

001.033.000

Fax:

003.011.008

Copy Controller OS:

072.004.09100

Network Controller OS:

072.004.09100

Scanner:

002.090.000

Software Upgrade:

190.116.00293

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Re: Invalid Home Path. Contact SA /

Hi msearcy,
Thank you for using the Xerox forum.

I would suggest that you review the following solution to see if it can help you too.

http://forum.support.xerox.com/t5/Copying-Faxing-Scanning/Xerox-Workcentre-5675-Scan-to-Email-using-...


If this does not help please consider contacting your support centre for further assistance.

Mitch Swetsky
Xerox Customer Tools & Social Media Moderator
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