Invalid Home Path. Contact SA /

[Mitchell889923-xrx]

Hi msearcy,
Thank you for using the Xerox forum.

I would suggest that you review the following solution to see if it can help you too.

http://forum.support.xerox.com/t5/Copying-Faxing-Scanning/Xerox-Workcentre-5675-Scan-to-Email-using-...


If this does not help please consider contacting your support centre for further assistance.

[msearcy]

System Software:	072.190.004.09101
Network Controller:	072.194.09100
User Interface:	072.194.09100
Marking Engine:	096.062.000
Copy Controller:	072.194.09100
Document Feeder:	110.011.018
Finisher:	001.033.000
Fax:	003.011.008
Copy Controller OS:	072.004.09100
Network Controller OS:	072.004.09100
Scanner:	002.090.000
Software Upgrade:	190.116.00293

[msearcy]

I am trying to set up the Scan to Home feature on a WC5845.  I have verified that ldap is correctly providing the home folder path, however, when I select Scan to Home the dispays indicates Invalid Home Path.  Contact SA /.  LDAP show the home folder as \\CONTOSO.COM\HOME\USERNAME which is the correct path.  

The 5845 is set up to Authenticate to the domain and I have been able to get the device to successfully scan to home folders by disabling ldap query, manually entering the patch and selecting append username.  However, I would rather use LDAP query.  Any suggestions.