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Kenson-O
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Issue Copying Mixed Originals

Product Name: Other - specify product in post
Operating System: Windows 10 x64

When copying mixed originals composed of Letter paper and Legal paper, all of the copies are printed on Legal paper. Screenshots of settings below.

CP Cap 1.PNGCP Cap 2.PNG

The originals are loaded Letter, Legal, Letter, Legal, etc

Both Letter and Legal are loaded and properly configured, and the documents appear correct when scanning with identical settings selected.

I have tested this on a C8055 and a B8055, both produce the same result: The legal original prints correctly, while the letter original prints on legal sized paper in the very center of the page.

I have verified up-to-date software, restarted, software reset, and gone down the phone support route to no avail.

Building the job 1 page at a time via the Build Job setting takes far too long for our workflow.

Does anyone have any suggestions? I'm truly at a loss.

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