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mlheld123
New Member
New Member
‎06-23-2018 07:57 PM

Issue Setting Up SMTP - via SMTP2GO.com

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Product Name: WorkCentre 6515
Operating System: macOS 10.13 - High Sierra

Hello,

 

I'm currently having issues setting up SMTP via SMTP2GO service. I have this service running on 3 other devices with no problems. 

 

Whenever I type in the password for outgoing SMTP authentication, and then click "OK" it replaces the text with a really long "password". Is this normal for a security reason? Or is my password never being entered? 

Here is an image: 

Screen Shot 2018-06-23 at 6.53.51 PM.png

 

Here are all the settings I have enabled. Maybe someone will see an error.

Screen Shot 2018-06-23 at 6.56.54 PM.png

 

Let me know what you think... Thanks in advance!!

 

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Joe Arseneau
Valued Advisor
Valued Advisor
‎06-25-2018 12:29 PM

Re: Issue Setting Up SMTP - via SMTP2GO.com

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Yes it is normal for the password thing to happen.

Don't use Chrome when setting anything up on any Xerox device.

I set it up on a VersaLink product today , only difference is I used port 25.

Having said that, there is no reason to use SMTP2Go on a device that fully supports the protocols required for SMTP. 

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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