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Issue with "Scan to" on Xerox WorkCentre 3335

Product Name: Xerox WorkCentre 3335
Operating System: macOS 10.15 Catalina

I can't "Scan to" my Mac from Xerox WorkCentre 3335. However, I can "Scan to" my Windows 10 PC.

I get no clear error message, but "Task completed with errors". I think Xerox software could provide more details on what exactly fails.

I set up a shared folder and I am able to access it from another Mac machine and can read/write.

All Xerox drivers are up to date.

I've been trying all  the available options that I managed to google. 

For example Setup SMB Scanning to MAC or this Xerox Scan to Folder MacOS X 

This is my settings for "Scan to" for Xerox (I also tried host name): 

Screenshot 2020-03-30 at 16.43.44.png

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Valued Advisor
Valued Advisor

Re: Issue with "Scan to" on Xerox WorkCentre 3335

Try port 445

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Joe Arseneau
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New Member
New Member

Re: Issue with "Scan to" on Xerox WorkCentre 3335

Yeah, Port 445 does not work on Mac.

The error message reads, "File exists or the failure is unspecified." Vague at best.

Have the same problem. We gave up on using Scan to Folder because we had to get our office working.

We were using Scan to Email as a workaround, but that takes too long now, as our digital workflow has stepped-up.

NOW, we have an absolute need to Scan to Folder, which was a feature that made us purchase the 3335 in the first place.

I am convinced, Xerox never tested macOS compatibility, as the majority of their clientele use MS Windows.

We cannot even hack our 3335 to make Scan to Folder work.

Therefore, if Xerox, by chance did test macOS compatibility, the instructions do not exist.

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