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New Member
New Member

Job Build Function for Workcentre 5655 - Error Message

I like the Job Build feature for scanning printed documents, like receipts from business trips, and creating and emailing multiple page .pdfs.

 

I noticed that whenever I turn this feature on and begin scanning a document and after I scan the first page, the machine displays an error message for every subsequent page that reads ...

 

"Build job scanning error rescan the last segment or delete the Job using build job controls."

 

Despite getting this message each and every time I produce a scan. more often than not, I can continue scanning the document and create a .pdf.

 

Does anyone know why this message appears and what it means?

 

Thank you.

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4 Replies
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Valued Advisor
Valued Advisor

Re: Job Build Function for Workcentre 5655 - Error Message

hi, whats your firmware level?

 

there are some build job fixes in the latest firmware release : 21_113_02_09

but you need to contact xerox to obtain, since its not listed on the site

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Agency Analyst
Agency Analyst

Re: Job Build Function for Workcentre 5655 - Error Message

BrianJ,

 

Fabio is correct. You will want to contact your suppport center to obtain a firmware upgrade for you Xerox machine. This will resolve the current issue you are having with your machine.

 

Thank you,
Jordan

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

 

 

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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New Member
New Member

Re: Job Build Function for Workcentre 5655 - Error Message

Fabio,

 

Thank you. I'll contact my administrator for the firmware fix.

 

Brian

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New Member
New Member

Re: Job Build Function for Workcentre 5655 - Error Message

JRoth,

 

Thank you for the help. I'll do as you suggested.

 

 

Brian

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