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Keep loosing connection and ability to scan to folder

Product Name: Xerox Workcentre 7225
Operating System: Windows 10 x64

Hi, to all

I have a Workcentre 7225 that is not on a server just a router, everytime it is powered off of the internet loses connection everything still works except scan to folder, any way you can think to make it work again by chance? everything I see on here is server related.

 

Pat

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2 Replies
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Re: Keep loosing connection and ability to scan to folder

I just talked to Tech Support, he said the boards are fried.
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Re: Keep loosing connection and ability to scan to folder

Hi, To all

I screen shotted my IP settings and printed them last week and put them inthe copier folder, I noticed my IP address was different from the screen shot IP, I went in and reconfigured the settings with the new IP and then scan to computer worked after I reentered the log in name and password. The cause was the IP changed when the power cycle was done, the boards are just fine so far.

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