We have a problem with setting WC 3345 to use LDAP while scanning to mail.
Device is set to use LDAP (no -S) to AD Domain controller under it's service user.
Device searches LDAP successfully for the first time.
Next time after successful search, it fails.
According to WireShark log, the device tries to bind() to LDAP
* every attempt until first successful (non-empty) result: using username set in WebUI.
* every time first successful (non-empty) result: using distinguished name (DN) of user, found in search results.
* Until device reboot, it tries to use this user's DN as username
Attached: piece of device configuration
Attached: two requests. First is OK, second is faulty.
System Software Version,60.006.07.000 Main controller Version,V2.50.06.07 IOT Software Version,V0.00.39_V1.00 Network Controller Software Version,4.00.50.81 User Interface Software Version,V5.51.00.56.00_19101714 Scanner Software Version,V2.50.06.07 Copy Controller Software Version,V2.50.06.07
Thank you for using the Support Forum. Please take a look at the solutions for configuring the LDAP settings. Make sure you have followed all the steps in the solutions. If you continue to have issues please consider contacting your local support centre for further assistance.