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Remote Technical Support User
Remote Technical Support User

LL patch feedback and experience

We have many dedicated Xerox people behind the scenes working hard to make the LL patch successful and we welcome your feedback.  We'll be keeping an eye on this forum and helping out as needed.  Let us know how it is going.

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Xerox Employee
Xerox Employee

Re: LL patch feedback and experience

To build on what Rick said in his message...

 

We have many engineers that are interested in your experiences, good or bad, with the LL patch.  Most importantly, we want to make the bad ones better as soon as possible, so if you can please let us know...

  • which product you are upgrading
  • which version of sw you are upgrading, and
  • what problems you are currently seeing

we'll work with you to get you back in production.

 

For those of you that want to share your good experiences, that would be helpful for us, as well.

 

Thanks in advance,

Ron

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New Member
New Member

Re: LL patch feedback and experience

We have a WC 7545. Tried to install LLWC75xxV1_.dlm using the web interface, which I just downloaded yesterday. It uploaded but never actually installed - no error message, just nothing at all after over an hour. Trying to reach tech support on the phone now for help, but you asked for feedback.
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Occasional Advisor
Occasional Advisor

Re: LL patch feedback and experience

Having the latest spar is not a prerequisite.

What version do you have? You should have the latest general release v061.121.222.06508.

Make sure the file is unzipped. If it still wont load then have a tech come out.

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New Member
New Member

Re: LL patch feedback and experience

Hi,

 

We just purchased a 7830 and installed it today.  I downloaded and installed the Scanner Patch.  How can I tell (by firmware version or otherwise) that the patch was successfully applied?  Is there anything in the web interface that would tell me?

 

Thanks.

 

Paul Tan.

 

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New Member
New Member

Re: LL patch feedback and experience

Ok, never mind.  Found it in the ScanningPatch_ConnectKey_English.pdf -> to look for LL appended to the Network controller software.

 

Sorry about the posting before fully reading the manual ;)

 

Paul Tan.

 

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New Member
New Member

Re: LL patch feedback and experience

nice information thank you
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Contributor
Contributor

Re: LL patch feedback and experience

For best result we set the following parameter: :smileywink:

 

Default_scan.jpg

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