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2 Replies
DavidX28897-xrx
Technical Escalation User
Technical Escalation User

Re: Light copies

You will have to change the drum if configuration pages are coming out light

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Light copies

Hi JD Power,

Thank you for using the Support Forum. Please take a look at the solutions for faded prints since it is happening on both copies and prints.  If none of the list of solutions helps with your output please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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JD Power
Valued Member
Valued Member

Light copies

Product Name: WorkCentre 5945i/5955i
Operating System: Windows 7 x64

I have changed copy feature from Text-Photo to Text and still copies are faded. Not a scan issue as the Configuration page is washed out too. Will try a new drum unit when I return but wondered if anyone else has had this issue. Thanks

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