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brainstewn New Member
New Member

Light or faded Copies with vertical lines

Product Name: M15i
Operating System: Windows 10 x64

I've replaced the tone cartridge and drum but the problem illustrated by this photo still persists.  What other part needs to be replaced to correct this copying problem.  

M15i poor copy quality.jpg

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gabiene Frequent Advisor
Frequent Advisor

Re: Light or faded Copies with vertical lines

Hi,

If the internal print is good you need to clean the optical system. But if the print is also bad try to clean ROS window and to replace the BTR (Bias Transfer Roll)

 

Gabi

 

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