I have loved my Documate 3220 but we recently upgraded our computer and now I cannot get the scanner to work. First, everything is now scanning in VRS and I can't get rid of it. Additionally, when I try to scan I get an error message that Link ID is missing. I could probably deal with the VRS - but if I can't save the scan it doesn't matter. How can I fix the link?
Hello wisetaxsvcs,
For the Documate 3220 Scanner, you should check out the Scanners page for more assistance.