Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
evensteven
evensteven New Member
New Member
‎07-24-2013 07:55 AM

Login failure Workcentre 5755 & 7545

Good Day Support,

 

I have a customer that recently moved over to a hosted mail server, they have WorkCentre 7125's that are able to scan without any problems, the 5755's & 7545's however give a login failure when trying to scan with exactly the same settings.

I have tried different username configurations ( user@domain.com & user ) without any luck. Is there something Im missing? I understand that the 7125's are Fuji/Xerox devices is there perhaps something they are doing that the other models can't ?

 

Thanks in advance

0 Kudos
Reply
1 Reply
CherylO-Xerox
Community Manager CherylO-Xerox
Community Manager
‎07-26-2013 03:28 PM

Re: Login failure Workcentre 5755 & 7545

Hi Evensteven,

Thank you for using the Support Forum. Please take a look at these solutions for the WorkCentre 5755 Login Failure  and these solutions for the WorkCentre 7545 Login Failure.  If none of these solutions help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply