Lost the ability to scan in color

CathyO-Xerox · ‎12-04-2020

Hello Stephan,

I searched the KB for the 7855 and found these steps to resolve the issue of color documents scanning to black and white

Thanks,
CathyO-Xerox
Community Manager

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Stephan Grondin · ‎12-02-2020

We have lost the ability to scan to Color using nsi autostore on a Xerox 7855. I have checked all settings that I am aware of and cannot see how to re-enable color scanning??

Thank you in advance.

Re: Lost the ability to scan in color

Lost the ability to scan in color