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Ats28 New Member
New Member

(MAC) WorkCentre 7665 print status pages while selecting printer.

Trying to setup a WorkCentre 7665 on a OS X 10.7 computer with the most recent driver from the website.  We have accounting setup on the unit and have the iMAC set to "do not prompt" with the accounting code saved in the printer settings.

 

While trying to print a document/email the WorkCentre will print off "Printer Status" pages.  But the Xerox prints off the error pages saying accounting code is wrong, title of document is the "Printer Status" page.  What happens is when I change the printer from the default office(usb) printer over to the Xerox it will intsantly print 2x of these status pages.  This will continue every 10-20 seconds while having the print window open.  Once I click the Print button it will print the document.

 

I have the same setup for another customer who is using the older driver from about 6-7 months ago.  Wondering if there is an issue with the current driver on the Xerox website and/or if there is a way to download the old driver?  I think that driver is version 2.32 and the new one is 2.71.

 

Thanks for your help.

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3 Replies
Community Manager CherylO-Xerox
Community Manager

Re: (MAC) WorkCentre 7665 print status pages while selecting printer.

Hello Ats28.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 7665 .

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Ats28 New Member
New Member

Re: (MAC) WorkCentre 7665 print status pages while selecting printer.

I tried using the Contact Us and the woman on the phone gave me the forum URL.

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korte New Member
New Member

Re: (MAC) WorkCentre 7665 print status pages while selecting printer.

Hallo, I have a same problem at my company printer. Is there any solution for this problem? 

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