Here are the answers to your questions.
1. Machine internal folder scanning (mailboxes) are not shared via any protocol that can be mapped. They are accessed by opening Centreware (machine webpage) in a browser and clicking on the Scan tab. Bookmarking the URL for that is the most efficient thing to do for users.
2. Folders that do not have a password are considered public and folders that have a password are considered private. You can view the machines folder policies within Centreware in Properties->Services->Scan to Mailbox->Scan Policies. If you want to create new public folders you have to uncheck the setting "Require password when creating additional folders". Leaving the password field blank when creating a new folder makes one that is public and entering a password during folder creation makes a private folder.
I am not sure if this is what will answer your question, but I searched the knowledgebase and found the steps for how to Configure Scan to Home using CWIS. If this doesn't help, I would recommend speaking a Product Specialist at 1-800-821-2797.
I setup the copier to save scans internally (not to a network share or email).
1) How do I map that internal folder to the computers on the network for scan retrieval?
2) I noticed that the internal folder is set to (PRIVATE) do I need to set it to public? if so, how do I do that?
Thank you for any assistance with this issue.
Solved! Go to Solution.