No other solution ???
I change for Capture Usage, I save..I'm ok for a time.... and after one hour, the setup return to Pre-autorization ??
I think what you may be describing is called Workflow Scanning. Below are some steps you can try to enable and set up Workflow scanning:
Here are some troubleshooting steps for when it is not working:
I want merge with a scan.. the Merge option is Grey...
I go to the Web of my Xerox.. in "Login/Permissions/accounting" - "Accouting Methods" - "Accouting Workflow" and I click "Edit"... to the "Scan Jobs" I change "Pre-Authorization and Capture Usage" for "Capture Usage".. I SAVE, I returned on my Xerox.. and the merge option is ok.. I can use...
After 1 hour.. the option, back Grey... and the Web.. the "Capture Usage" is "Pre-Authorization and Capture Usage"
Can help me ??