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af68 New Member
New Member

Missing emails in Network Address book on WorkCentre7855

on a few printers, there are some missing emails when doing a Network Address Book Search.  is it possible to manually update the Address book?

af

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Missing emails in Network Address book on WorkCentre7855

The Address book has its own section in CWIS, and that is where you add users.

 

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Joe.
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af68 New Member
New Member

Re: Missing emails in Network Address book on WorkCentre7855

it gets addresses from the Exchange server.  how can I force an update?

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Analyst Nation Moderator Joe053204-xrx
Analyst Nation Moderator

Re: Missing emails in Network Address book on WorkCentre7855

Reboot the printer or login as a different user?

If it can't find the new users in an LDAP environment but can find the people from before, I would assume the new users are not within the same Search directory Root.

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