cancel
Showing results for 
Search instead for 
Did you mean: 
3 Replies
Joe Arseneau
Valued Advisor
Valued Advisor

Re: Missing emails in Network Address book on WorkCentre7855

Reboot the printer or login as a different user?

If it can't find the new users in an LDAP environment but can find the people from before, I would assume the new users are not within the same Search directory Root.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos
af68
New Member
New Member

Re: Missing emails in Network Address book on WorkCentre7855

it gets addresses from the Exchange server.  how can I force an update?

0 Kudos
Joe Arseneau
Valued Advisor
Valued Advisor

Re: Missing emails in Network Address book on WorkCentre7855

The Address book has its own section in CWIS, and that is where you add users.

 

1.JPG

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos
af68
New Member
New Member

Missing emails in Network Address book on WorkCentre7855

Product Name: Other - specify product in post

on a few printers, there are some missing emails when doing a Network Address Book Search.  is it possible to manually update the Address book?

af

0 Kudos