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New Member
New Member

Missing fax pages

Our new 5845 will not send all my fax pages. If i send 1 or 2, they make it fine. More than 2 will miss the 3rd page,ie...send 4_3rd page missing, send 6_3rd page missing. The scanner is not double feeding and in the copy mode, it prints all pages. I've also been told the new 5845 across the hall is doing the same thing. Is the problem in fax setup?

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3 Replies
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Community Manager
Community Manager

Re: Missing fax pages

Hello Xerox_Bob.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product:  WorkCentre 5845

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Agency Analyst
Agency Analyst

Re: Missing fax pages

I am seeing the same problem.  It only occurs when using the address book.  Walkup dailing works correctly.

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Agency Analyst
Agency Analyst

Re: Missing fax pages

Has this issue been resolved? just installed two 5845's in a medical office and they are experiencing the same, also out of the address book.....

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