Showing results for 
Search instead for 
Did you mean: 
New Member
New Member

Name Character Limitations when Scanning

We have Xerox9303 scanner/printers that have no problems scanning to users home directories or email addresses, except when their network ID's are 30 characters or longer.  When they try scanning, the Xerox re-boots or an error occurs.  This only happens when user ID's are very long.  Is there a setting that can be changed on the Xerox's to allow for names that are longer than 30 characters?




0 Kudos
1 Reply
Community Manager
Community Manager

Re: Name Character Limitations when Scanning

Hello dave4100.


If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: ColorQube 9303

Alternatively, you can visit our Contact Us page for other support options.

Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos