Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎06-24-2021 12:39 PM

Re: Names of scan profiles in display of machine begins with "nnn @" (after reset hard disk)

Hello my xerox and me, 

 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Reply
my XEROX and me
New Member
New Member
‎06-22-2021 06:00 AM

Names of scan profiles in display of machine begins with "nnn @" (after reset hard disk)

Product Name: WorkCentre 7425/7428/7435
Operating System: Windows 10 x64

After installing a new MB machine started only with key combination "<4> + <standy by> + <stop>", HD was reset and we had to program mor than 50 scan-to-network profiles again.

In browser (CentreWare Internet Service) we set up a profiles named "Test" and "Alpha" but on display of machine its shown as  "001 @Test" and "002 @Alpha". Beside this is not a user friendly naming, problem is that profiles are listed according to numbers in begining. So when adding a new profile it shows up at the end of the list an not in alphabetic order.

This has not been this way before and I try now since hours to find where to change this. Any one can help?

PS: Machine it no longer under XEROX maintenance contract, we canncelled 6 month before crash f MB :-(

0 Kudos
Reply