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my XEROX and me
New Member
New Member

Names of scan profiles in display of machine begins with "nnn @" (after reset hard disk)

Product Name: WorkCentre 7425/7428/7435
Operating System: Windows 10 x64

After installing a new MB machine started only with key combination "<4> + <standy by> + <stop>", HD was reset and we had to program mor than 50 scan-to-network profiles again.

In browser (CentreWare Internet Service) we set up a profiles named "Test" and "Alpha" but on display of machine its shown as  "001 @Test" and "002 @Alpha". Beside this is not a user friendly naming, problem is that profiles are listed according to numbers in begining. So when adding a new profile it shows up at the end of the list an not in alphabetic order.

This has not been this way before and I try now since hours to find where to change this. Any one can help?

PS: Machine it no longer under XEROX maintenance contract, we canncelled 6 month before crash f MB :-(

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TammyL-Xerox
Administrator
Administrator

Re: Names of scan profiles in display of machine begins with "nnn @" (after reset hard disk)

Hello my xerox and me, 

 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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