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PhoenixUA New Member
New Member

Network Scan Utility unknown file type popup

Hi!

 

About 15 Xerox WC 3210/3220 connected to Network Scan Utility on Win7 computer.

Network scan is configured to scan to network share.

Each time the user scan to network, on Win7 computer a window popups about unknown file type or open a scanned image.

 

How to change this behavior to only save the scanned image to file without popups?

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1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: Network Scan Utility unknown file type popup

Hello PhoenixUA.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 3210/3220.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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