I saw your great post on the topic of scanning. I've been trying to weeks to get my workcentre 6505 scanning functionality working. It worked for the first month and then all the sudden stopped--no scanner recognized, either via network or when I hardwire in via USB. All types of messages from scanner not detected to scanner in use come up. I've reinstalled the drivers and reset everything numerous times. Any help you can provide is appreciated. Overall, my setup is pretty basic: Windows XP laptop, router, cable modem. No complex servers or anything like that. Printing works like a charm! but no scanning :(
Any help you can provide would be appreciated. If possible, I would make myself available for a call if you would be available. Anything to get up and running because this machine is sweet when its 100%, but right now, I'm a little worried about what to do if it never works again. Thanks!
Thank you for your quick response. One of the downline admins was reading some documentation on this machine. Does the SNMP have to be enabled on the device to install and use this utility? SNMP is not authorized in the DoD STIG.
If you have a server and your machine came with Network Scanning I would recommend setting it up. You can scan to your users home folders or even just a file share 0- with the correct NTFS and SHARE permissions it can be secure.
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I am with the DoD. We have multiple WorkCentre 5325/5330. Our users are not allowed to scan to email, due to security restrictions. They can however scan to desktop. I have found the Network Scan Utility 3 on the Driver site for these models. Should this utility be installed on the print server or local machine?
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