Network Scan to WorkCentre 3210/3220 Prompts for Color mode

[moonbug]

I installed  WorkCentre 3210/3220 Version: 04-16-2010 for Windows 7 and when I did a network scan. It prompts for color (Yes/No) and for resolution from the machine. 

However, when I try a Windows XP, it does not prompt me for color or resolution. It scans right away using the default settings I setup on the network scan app.

How to configure it so that it will prompt for resolution/color after selecting the computer, then app object? 

How to configure it so that it will NOT prompt for resolution/color after selecting the computer, then app object? 

[moonbug]

I installed  WorkCentre 3210/3220 Version: 04-16-2010 for Windows 7 and when I did a network scan. It prompts for color (Yes/No) and for resolution from the machine. 

However, when I try a Windows XP, it does not prompt me for color or resolution. It scans right away using the default settings I setup on the network scan app.

How to configure it so that it will prompt for resolution/color after selecting the computer, then app object? 

How to configure it so that it will NOT prompt for resolution/color after selecting the computer, then app object? 

[KenB-Xerox]

Hi,

Take a look at the User Guide. on pages ~40-50.

Scanning to a network client

Network client allows you to remotely scan an original from your networkconnected

machine to your computer in JPEG, TIFF, or PDF file format.

If the information in this section doesn't help, I'd suggest calling the support hotline for further assistance.

Regards,

KenB-Xerox

[jessrennel]

Yeah we had this issue too.

I installed  WorkCentre 3210/3220 Version: 04-16-2010 for Windows 7 and when I did a network scan. It prompts for color (Yes/No) and for resolution from the machine. 

However, when I try a Windows XP, it does not prompt me for color or resolution. It scans right away using the default settings I setup on the network scan app.

How to configure it so that it will prompt for resolution/color after selecting the computer, then app object? 

How to configure it so that it will NOT prompt for resolution/color after selecting the computer, then app object?