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2 Replies
JordanAXAUQE-AA
Agency Analyst
Agency Analyst
‎11-01-2012 10:48 PM

Re: Network scanning option lost

If a Xerox CSE performed the reset they should be able to call their internal number to obtain a code. Also - If you purchased the option with your machine you should have received a booklet with your codes in it.
Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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RuiC-Xerox
Technical Escalation User
Technical Escalation User
‎10-31-2012 07:20 PM

Re: Network scanning option lost

Hi Raul,

any chance you have contact with your area reseller? He might be able to help you with that.

 

Regards,

Please select Accept as Solution if you feel this post has helped you.
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Raul_M
New Member
New Member
‎10-31-2012 01:39 PM

Network scanning option lost

Product Name: Other - specify product in post

Hi,

 

I have a Workcentre pro 238, which I have used for a several years from now, recently I had it reset to it's factory defaults due to a problem with the network controller. Now I can print, copy and scan to email, but, the scan to network option is gone, in the additional services option in tools ask's for a code from the scan to network option booklet which I can't find. How can I get this code?

 

best regards,

 

Raul M.

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