Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
2 Replies
Cherylockholmes
Valued Member
Valued Member
‎04-26-2016 08:51 AM

Re: New I-series firmware missing SSL for scan to email with GMAIL?

Jump to solution

Thank you Joe! I discovered it is "SMTPS" that we should be choosing for Gmail since SSL is no longer an option.  I have tested this on a few machines over the last couple days and it works.  Thanks for all you do, it is very much appreciated!!!

0 Kudos
Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎04-25-2016 12:40 PM

Re: New I-series firmware missing SSL for scan to email with GMAIL?

Jump to solution

Gmail and Office365 use the StartTLS option (Never once have I seen StartTLS (If available) be the correct option with any service)

 

Basically, if you need SSL you pick the SMTPS, if you need TLS you pick STARTTLS, if you don't know pick one at random and do the other if it fails.

 

As always, port 465 is SSL/SMTPS and 587 is TLS/STARTTLS

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
Reply
Cherylockholmes
Valued Member
Valued Member
‎04-22-2016 06:41 PM

New I-series firmware missing SSL for scan to email with GMAIL?

Jump to solution
Product Name: Other - specify product in post

I have installed both a 3655 with the new 073 firmware and a 5945i, and neither had SSL or SSL/TLS listed under SMTP encryption.  Only options are STARTTLS, STARTTLS (if available), SMTPS, and No Encryption.  Gmail uses SSL.  Are new machines/new firmware no longer compatible with Gmail?

0 Kudos
Reply