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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎07-17-2013 04:30 PM

Re: New firmware result in invalid toner

Hi dougkent,

Thank you for using the Support Forum. Please make sure you have completed the solutions for the Invalid Toner massage.  If the problem continues you can turn off the Toner Empty message.  But if the problem continues please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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dougkent
New Member
New Member
‎07-14-2013 11:44 PM

New firmware result in invalid toner

Product Name: Other - specify product in post

I installed latest firmware (2.50.00.105) on a Work Centre 3210. i am now getting an alarm which reads Ïnvalid Toner".I have changed the toner cartridge (genuine Fuji Xerox), alarm still displays. The supplies status page of WCIS shows that there is 0% left in the toner cartridge but it is a new cartridge from an unopened box."Is there a newer version of firmware without this bug? What can I do to get the machine working again?

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