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Refa New Member
New Member

No Scan after updating on Mac OS 10.14.6

Product Name: WorkCentre 6515
Operating System: Apple iOS

Hi, just want to inform that the update from Mac OS 10.14.5 to 10.14.6 makes problem with finding the scanner of the 6515 work center. (Air Print)
First I had PDF files where all scanned sides where destroyed, so I downloaded the latest driver from xerox. After installing that the scanner could not be opened. The windwos shows a massage, "open Scanner". Scanner does not answer.
Did printer reset, new firmware, printer settings reset, Ram Parameter Reset, nothing worked
I can compare with an other Mac, 10.14.5, there everything works fine. Now I will restore with time machine to the previous version. Think that is an update bug by Mac.

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Refa New Member
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Re: No Scan after updating on Mac OS 10.14.6

After regrade to previous 10.14.5 scans are working as usual. So it seems to be a mac software bug.
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Oniemi New Member
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Re: No Scan after updating on Mac OS 10.14.6

Exactly same, with macOS 10.14.6 scanner (WC 6515) stopped responding, with another Mac running macOS 10.4.5 works fine.

 

 

 

 

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