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Iamright
New Member
New Member
‎07-21-2020 01:24 PM

Obsolescence? Having issues connecting to Ethernet and wireless. Works with usb but can't share.

Product Name: WorkCentre 6515
Operating System: macOS 10.13 - High Sierra
Is there an easy way to determine if the printer is bad or the user is uninformed on how to setup the pieces. When networked I can ping printer and see with browser but it will not print. Can't figure out how to setup wireless but it does work usb. The previous Samsung usb connected printer just stopped working. Wondering if printers just lose compatibility when old or there is more to it?
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CherylO-Xerox
Valued Advisor
Valued Advisor
‎07-21-2020 06:03 PM

Re: Obsolescence? Having issues connecting to Ethernet and wireless. Works with usb but can't share

Hi Iamright,

Please include the model of Xerox printer you are using so that people can try to help.  

 

Thanks,
CherylO-Xerox
Community Manager

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