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JOSEFAX7010-AA
Agency Analyst
Agency Analyst

Office 365 TLS 1.2 support

Product Name: WorkCentre 7525/7530/7535/7545/7556
Operating System: Windows 10 x64

I have a few customers with 7556's that scan to email using Office 365.  Since the last week of January Scan to email using Office 365 doesn't work.  We have the current software up to 062.121.001.24900 which was current as of 29 Sep 2021 so my assumption is that the encryption isn't up to snuff to support 1.2?  Is Xerox aware of this issue?  If so, are there any hints as to when a new firmware will be available?

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2 Replies
Jotronics
New Member
New Member

Re: Office 365 TLS 1.2 support

We seem to have this same issue with a 7830 and a 365 account for the scan to e-mail function.

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JOSEFAX7010-AA
Agency Analyst
Agency Analyst

Re: Office 365 TLS 1.2 support

I was able to get 78xx's to work with firmware 075.010.012.00600 (for 7830-35).  But there isn't any updated firmware for the 75xx's

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