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One page faxes prints on two pages

Product Name: Xerox® VersaLink™ C405DN MFP
Operating System: Windows 10 x64

Greetings,

 

All my one page recieved faxes print on 2 pages. What can I change to fix this? Any thoughts? Photo attached.Screen Shot 2019-04-08 at 7.46.52 PM.png

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Analyst Nation Moderator
Analyst Nation Moderator

Re: One page faxes prints on two pages

Picture is too low res to tell, but it looks like you have a box that can't be reduced and a Header forced on, which has to shift the job itself down to be put there.

Disable incoming headers and see if it then works for the one page, if it does, report it to Xerox as a bug they need to SPAR (fix)

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Joe
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New Member
New Member

Re: One page faxes prints on two pages

The black box was to remove personal information. It was not in the fax. Anything else I can try?

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Analyst Nation Moderator
Analyst Nation Moderator

Re: One page faxes prints on two pages

I meant the box around 65-70% of the page that goes onto the 2nd page

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Joe
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