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sacikgoz
New Member
New Member

PDF format Problem in scanning process

Product Name: VersaLink B7025/B7030/B7035
Operating System: Belirtilmemiş

Hello,

We scan the file using the scan to feature. Scan completed. The extension of the scanned file is saved as a PDF in capital letters. This causes problems when saving scanned files to the system.

How can I register this extension as ".pdf" in lower case?

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1 Reply
TammyL-Xerox
Community Manager
Community Manager

Re: PDF format Problem in scanning process

Hello scikgoz,

I found this article on how to modify the file name for scan to file for you to review.  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 

Thanks,
TammyL-Xerox
Community Manager

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