Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎06-23-2022 09:24 AM

Re: PDF format Problem in scanning process

Hello scikgoz,

I found this article on how to modify the file name for scan to file for you to review.  If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
Reply
sacikgoz
New Member
New Member
‎06-21-2022 09:11 AM

PDF format Problem in scanning process

Product Name: VersaLink B7025/B7030/B7035
Operating System: Belirtilmemiş

Hello,

We scan the file using the scan to feature. Scan completed. The extension of the scanned file is saved as a PDF in capital letters. This causes problems when saving scanned files to the system.

How can I register this extension as ".pdf" in lower case?

0 Kudos
Reply