Hello TammyL-Xerox ,
Someone told me to add RAM or change the hard drive.!!!
Does this have anything to do with it, because I see it as illogical? !
Your next step would be to contact the support department.
Thank you for your response to the problem
I did all the explained steps before I posted the problem and it doesn't work
I have now done the steps again and it doesn't work
I searched our knowledge base and found this article for the error code 005-132. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.