cancel
Showing results for 
Search instead for 
Did you mean: 
Ryanll New Member
New Member

Paper jams

Product Name: Xerox 7425
Operating System: Not Applicable
I have a xerox 7425, only tray 4 jams. I have replaced all rollers I can, and cleaned the others. It usually happens after a few copies and I cannot figure out the issue. Any help would be grateful!
0 Kudos
1 Reply
Highlighted
gabiene Frequent Advisor
Frequent Advisor

Re: Paper jams

HI,

Please provide a fault code from Fault History. Go to Machine Information button/Faults/Fault History.

It is possible to have a rest of paper remained on the paper path.

 

Gabi

0 Kudos